Survey Reports
September 19, 2001

American Psyche Reeling From Terror Attacks

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Questionnaire

                       PEW RESEARCH CENTER FOR THE PEOPLE & THE PRESS
                                    POST-TERRORIST ATTACK
                                         FINAL TOPLINE
                                    September 13 - 17, 2001
                                            N=1200

Q.1 Do you approve or disapprove of the way George W. Bush is handling his job as president? [IF
    DK ENTER AS DK.  IF DEPENDS PROBE ONCE WITH: Overall do you approve or disapprove of the way
    George W. Bush is handling his job as president?  [IF STILL DEPENDS ENTER AS DK]

                                 Approve     Disapprove     Don't Know
     Mid-September, 2001            80           9            11=100
     Early September, 2001          51          34            15=100
     August, 2001                   50          32            18=100
     July, 2001                     51          32            17=100
     June, 2001                     50          33            17=100
     May, 2001                      53          32            15=100
     April, 2001                    56          27            17=100
     March, 2001                    55          25            20=100
     February, 2001                 53          21            26=100


Q.2  How closely have you been following news about the terrorist attacks on the World Trade Center
     in New York and the Pentagon in Washington -- very closely, fairly closely, not too closely, or
     not at all closely?

                               July 1996     June 1995     Jan 1991
     74   Very closely             69           58            67
     22   Fairly closely           23           32            28
     3    Not too closely           6            8             4
     1    Not at all closely        2            2             1
     *    Don't know/Refused        *            *             0
     100                           100          100           100


Q.3  Do you approve or disapprove of the way George W. Bush is dealing with the terrorist attacks on
     the World Trade Center in New York City and the Pentagon in Washington?

     85   Approve
     6    Disapprove
     9    Don't know/Refused
     100


Q's 3a-3f ASKED SEPTEMBER 14 - 17, 2001 ONLY [N=868]:
Q.3a How good a job has George W. Bush done in SPEAKING TO THE NATION about the terrorist
     attacks... excellent, good, only fair, or poor?

     45   Excellent
     38   Good
     10   Only fair
     4    Poor
     3    Don't Know/Refused
     100


Q.3b What about Secretary of State Colin Powell...How good a job has he done in SPEAKING TO
     THE NATION about the terrorist attacks... excellent, good, only fair, or poor?

     43   Excellent
     35   Good
     9    Only fair
     2    Poor
     11   Don't Know/Refused
     100


Q.3c How good a job has New York Mayor Rudy Giuliani done in SPEAKING TO THE NATION
     about the situation in New York City after the terrorist attacks... excellent,
     good, only fair, or poor?

     58   Excellent
     29   Good
     5    Only fair
     1    Poor
     7    Don't Know/Refused
     100


ASK FORM 1 ONLY [N=416]:
Q.3dF1 Do you favor or oppose taking military action, including the use of ground
       troops, to retaliate against whoever is responsible for the terrorist attacks?

     82   Favor
     8    Oppose
     10   Don't Know/Refused
     100


Q.3eF1 Once their mission starts, how long do you think it will take for U.S. forces to kill or capture
     those responsible for the terrorist attacks? Will it be a mater of days, weeks, months or years?

     7    Days
     11   Weeks
     31   Months
     38   Years
     2    Never (VOL)
     11   Don't Know/Refused
     100


ASK FORM 2 ONLY [N=452]:
Q.3fF2    Do you favor or oppose taking military action, including the use of ground troops, to retaliate
     against whoever is responsible for the terrorist attacks, even if it means that U.S. armed forces
     might suffer thousands of casualties?

     77   Favor
     9    Oppose
     14   Don't Know/Refused
     100


ASK ALL:
Q.4  In general, how would you rate the job the press has done in covering the terrorist attacks on the
     World Trade Center and the Pentagon -- excellent, good, only fair, or poor?

                                 Jan 1991
     56   Excellent                 36
     33   Good                      42
     6    Only fair                 15
     3    Poor                       5
     2    Don't know/Refused         2
     100                           100


Q.5  In your opinion, which TV network is doing the best job of covering the terrorist attacks on the
     World Trade Center and the Pentagon? (READ AND ROTATE)

                                        Jan 1991
     14   ABC                              12
     11   NBC                               7
     7    CBS                               7
     24   CNN                              61
     12   The Fox News Cable Channel       --
     5    MSNBC                            --
     1    CNBC                             --
     9    All/None/Other                   --
     17   Don't Know/Refused               13
     100                                  100


Q.6  Have you yourself felt depressed by the terrorist attacks on the World Trade Center and the
     Pentagon?

                                   Jan 1991
     71   Yes                         50
     27   No                          49
      2   Don't Know/Refused           1
     100                             100


Q.7  Have you had any difficulty concentrating on your job or your normal activities because of the
     way you feel about the terrorist attacks on the World Trade Center and the Pentagon?

                            BASED ON THOSE ANSWERING "YES" IN Q.6
                            Sept 2001                 Jan 1991
     49   Yes                  59                       30
     51   No/Don't Know         41                      70
     100                       100                      100
                             (N=845)

Q.8  Have you had any trouble sleeping because of the way you feel about the terrorist attacks on the
     World Trade Center and the Pentagon?

                            BASED ON THOSE ANSWERING "YES" IN Q.6
                            Sept 2001                 Jan 1991
     33   Yes                  42                       26
     67   No/Don't Know        58                       74
     100                      100                      100
                             (N=845)


Q.9  I'd like to ask you a few questions about how you feel when you are watching coverage of the
     terrorist attacks on TV.  For each statement that I read tell me if you strongly agree, agree,
     disagree, or strongly disagree. (INSERT ITEM; ROTATE)  Do you strongly agree, agree,
     disagree, or strongly disagree with that statement?

                                              Strongly                                     Strongly
                                               Agree       Agree      Disagree             Disagree       DK/Ref
     a.   I can't stop watching
          news about the terrorist attacks      24          39           30                   4             3=100
               January, 1991                    11          39                     48                       2=100

     b.   I feel sad when watching TV
          coverage of the terrorist attacks     47          45            5                   1             2=100
               January, 1991                    22          52                     25                       1=100

     c.   It's frightening to watch the
          terrorist attacks                     33          44           19                   2             2=100
               January, 1991                    17          50                     32                       1=100

     d.   It tires me out to watch
          coverage of the terrorist attacks     12           33          43                   8             4=100
               January, 1991                     6           28                    64                       2=100


Q.10 As a result of the terrorist attacks are you (INSERT ITEM; ROTATE)?

                                              Yes          No         DK/Ref
  a.   reading newspapers more closely         46           54        *=100
            January, 1991                      51           48        1=100

  b.   keeping the TV or radio tuned to
       the news                                81           19        *=100
            January, 1991                      81           18        1=100

  c.   checking the Internet for news
       updates                                 33           66        1=100

  d.   considering canceling an airplane trip  24           73        3=100
            January, 1991                      14           85        1=100

  e.   considering canceling a trip to
       a major city                            21           77        2=100
            January, 1991                      11           89        0=100

  f.   praying more                            69           30        1=100
            January, 1991                      65           35        0=100


Q's 10g-10if ASKED SEPTEMBER 14 - 17, 2001 ONLY [N=868]:
Q.10g  In order to curb terrorism in this country, do you think it will be necessary for the average person
       to give up some civil liberties, or not?

                                                         L.A. Times
                                       April      March     April
                                       1997       1996      1995
     55   Yes, it will be necessary     29         30        49
     35   No, it will not be necessary  62         65        43
     10   Don't Know/Refused             9          5         8
     100                               100        100       100


Q.10h What concerns you more right now? That the government will fail to enact strong, new anti-
      terrorism laws, or that the government will enact new anti-terrorism laws which excessively
      restrict the average person's civil liberties?

                                               L.A. Times
                                                 April
                                                  1995
     39   Fail to enact strong laws                40
     34   Enact laws that restrict civil liberties 44
     10   Neither (VOL)                             4
     17   Don't Know/Refused                       12
     100                                          100


Q.10i     Would you favor or oppose the following measures to curb terrorism: (READ AND ROTATE)

                                                           Favor     Oppose      DK/Ref

  a.   Requiring that all citizens carry a national
       identity card at all times to show to a police
       officer on request                                   70          26         4=100

  b.   Allowing the CIA to contract with criminals in
       pursuing suspected terrorists overseas               67          22        11=100

  c.   Allowing the CIA to conduct assassinations overseas
       when pursuing suspected enemies of the U.S.          67          22        11=100

  d.   Allowing the U.S. government to take legal
       immigrants from unfriendly countries to internment
       camps during times of tension or crisis              29          57        14=100

  e.   Allowing the U.S. government to monitor your
       personal telephone calls and e-mails                 26          70         4=100

  f.   Allowing the U.S. government to monitor your credit
       card purchases                                       40          55         5=100


Q.11   How many children between and including the ages of five and twelve, if any, are living in your
  household?

                               Jan 1991
     71   None                    73
     14   One                     14
     15   More than one           13
     *    Don't know/Refused      --
     100                          100


IF HAVE CHILD BETWEEN FIVE AND TWELVE IN THE HOUSEHOLD (Q11=2,3) [N=331]:
Q.12 (Has/have) your (child/children) been following news about the terrorist attacks closely?

                               Jan 1991
     48   Yes                     69
     51   No                      29
     1    Don't Know/Refused       2
     100                          100


Q.13 Have you been trying to restrict how much coverage of the terrorist attacks your (child/children)
     (watch/watches)?

                               Jan 1991
     54   Yes                     30
     46   No                      69
     *    Don't Know/Refused       1
     100                          100


Q.14 (Has/have) your (child/children) expressed any fears about the terrorist attacks?

                               Jan 1991
     46   Yes                     43
     54   No                      57
     0    Don't Know/Refused       *
     100                          100


ASK ALL:
Q.15 How have you been getting most of your news about the terrorist attacks?  From television, from
     newspapers, from radio, from magazines, or from the Internet? [ACCEPT TWO ANSWERS:
     IF ONLY ONE RESPONSE IS GIVEN, PROBE FOR ADDITIONAL RESPONSE]
IF RESPONDENT ANSWERED '1' TELEVISION AS EITHER FIRST OR SECOND RESPONSE
IN Q15 (Q15A=1 or Q15B=1)
Q.16 Do you get most of your news about the terrorist attacks from network TV news, from local TV
     news, or from cable news networks such as CNN, MSNBC, and the Fox News Channel?
     [ACCEPT TWO ANSWERS BUT DO NOT PROBE]

                              Early
                              Sept        Feb    Oct        Jan      Jan      Sept     Jan       Sept      Jan
                              2001       2001     1999      1999     1996     1995     1994      1993      1993
     90   Television           74         76       80        82       88       82       83        83        83
          30 Network TV news   20         20       22        --       --       --       --        --        39
          17 Local TV news     26         25       31        --       --       --       --        --        30
          45 Cable news        34         35       35        --       --       --       --        --        38
          2 Other               1          1        2        --       --       --       --        --         2
          2 Don't know          *          1        *        --       --       --       --        --         1
     11   Newspapers           45         40       48        42       61       63       51        60        52
     14   Radio                18         16       19        18       25       20       15        17        17
     *    Magazines             6          4        5         4        8       10       10         9         5
     5    Internet             13         10       11         6       --       --       --        --        --
     1    Other (VOL)           1          2        2         2        2        1        5         3         1
     1    Don't know/Refused    *          1        *         *        *        1        1         *         1


ASK ALL:
Q.17 Do you or any of your friends or relatives know someone who is missing, hurt or killed in the
     attacks on the World Trade Center, the Pentagon, or the plane crash outside of Pittsburgh?

    20 Yes
    79 No
     1 Don't Know/Refused
   100