Survey Reports
December 16, 1996

NEWS ATTRACTS MOST INTERNET USERS

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Questionnaire

PEW RESEARCH CENTER FOR THE PEOPLE AND THE PRESS
                OCTOBER 1996 TECHNOLOGY ONLINE RE-INTERVIEW
                               --TOPLINE --
                            October 21-31, 1996
                           N=1,003 Online Users


Hello, I am _____ calling for Princeton Survey Research Associates in Princeton, New Jersey.  Several months ago
we were conducting a telephone opinion survey for leading newspapers and TV stations around the country, and we
spoke with a (INSERT SEX AND AGE) in your household.  I'd like to ask (HIM/HER) a few additional questions
to follow up on that previous interview.  Is (HE/SHE) available?



IF PEW RESPONDENT DOES NOT ANSWER THE PHONE, USE THE FOLLOWING INTRODUCTION
WHEN HE OR SHE DOES GET ON THE LINE:
Hello, I am _____ calling for Princeton Survey Research Associates in Princeton, New Jersey.  Several months ago
you participated in a telephone opinion survey we were conducting for leading newspapers and TV stations around
the country.  I'd like to ask you a few additional questions to follow up on that previous interview.  


Screener to be used for all respondents:
THE FIRST QUESTION IS...
Q.1  Do you ever use a computer at work, school or home to connect with other computers over the Internet,
     with the World Wide Web, or with information services such as America Online or Prodigy?

     98   Yes -- PROCEED TO Q.2
      2   No -- IF RESPONDENT IS A FORMER ONLINE USER, GO TO Q.1a; IF RESPONDENT
          IS A NON-ONLINE USER, SKIP TO D.4
      0   Don't know/Refused -- IF RESPONDENT IS A FORMER ONLINE USER, GO TO Q.1a; IF
          RESPONDENT IS A NON-ONLINE USER, SKIP TO D.4
     100

Q.1a The last time we spoke with you, you said that you DID sometimes go online.  Have you stopped going
     online?    Why is that? (open-end)) (IF NO: So would you say you DO use a computer to go online?)

IF RESPONDENT ANSWERED 'YES' THEY'VE STOPPED GOING ONLINE, ASK THE FOLLOW UP
QUESTION AND SKIP TO D.4.  

IF RESPONDENT ANSWERED 'NO' THEY HAVE NOT STOPPED GOING ONLINE AND 'YES' THEY
DO USE A COMPUTER TO GO ONLINE, PROCEED TO Q.2.
Q.2  Do you happen to read any daily newspaper or newspapers regularly, or not?

                      June 1995

     72   Yes            74

     28   No             26

      0   DK/Refused      0
     100                 100


I'D LIKE TO ASK YOU A FEW QUESTIONS ABOUT HOW YOU SPENT YOUR DAY YESTERDAY ...
INTERVIEWER NOTE:  FOR QUESTIONS 3-5 PLEASE DETERMINE WHAT DAY OF THE WEEK IT
IS.  IF THE DAY OF THE WEEK IS SUNDAY, PLEASE READ "FRIDAY".  IF THE DAY IS NOT
SUNDAY, READ "YESTERDAY".
Q.3  Did you get a chance to read a daily newspaper yesterday, or not?
IF RESPONDENT ANSWERED '1' YES, READ NEWSPAPER IN Q.3 ASK:
Q.3a About how much time did you spend reading a daily newspaper yesterday? (DO NOT READ)

                               June 1995

     55   Yes -- GO TO Q.3a       63
           7   Less than 15 min.   7
          18   15-29 min.         19
          19   30-59 min.         25
          10   1 hour or more     12
           1   Don't know/Refused  *

     45   No -- GO TO Q.4         37

      0   DK/Refused -- GO TO Q.4  *
     100                          100


ASK ALL:
Q.4  Did you watch the news or a news program on television yesterday, or not?
IF RESPONDENT ANSWERED '1' YES, WATCHED IN Q.4 ASK:
Q.4a About how much time did you spend watching the news or any news programs on TV yesterday?

                               June 1995

     61   Yes -- GO TO Q.4a       63
           4   Less than 15 min.   3
          10   15-29 min.         10
          24   30-59 min.         24
          22   1 hour or more     26
           1   Don't know/Refused  0

     39   No -- GO TO Q.5         37

      *   DK/Refused -- GO TO Q.5  *
     100                          100


ASK ALL:
Q.5  About how much time, if any did you spend listening to any news on the radio yesterday or didn't you
     happen to listen to the news on the radio yesterday?

                               June 1995

     52   Yes                     51
          20   Less than 15 min.  14
          11   15-29 min.         11
           9   30-59 min.         12
          12   1 hour or more     14

     47   Didn't listen           49

      1   Don't know/Refused       *
     100                          100



NO QUESTION 6-8


ASK ALL:
ON ANOTHER SUBJECT...
Q.9  Generally, speaking, how much interest would you say you have in politics:  a great deal, a fair amount,
     only a little, or no interest at all?

     24   Great deal

     45   Fair amount

     27   Only a little

      4   None

      *   Don't know/Refused
     100


Q.10 How often would you say you vote... (READ )

                                        General Public
                                     Pew Research Center
                                            Oct 1996

     51   Always                               42

     27   Nearly always                        26

      9   Part of the time, OR                 11

      7   Seldom?                              11

      4   Never vote (VOL--DO NOT READ)         8

      2   Other response (VOL--DO NOT READ)     2

      *   Don't know/Refused (DO NOT READ)      *
     100                                       100



NOW I'D LIKE TO ASK YOU SOME QUESTIONS ABOUT THE UPCOMING ELECTIONS ...
Q.11 If the presidential election were being held TODAY, would you vote for the Democratic ticket of Bill
     Clinton and Al Gore, for the Republican ticket of Bob Dole and Jack Kemp, or for the Reform party ticket
     of Ross Perot and Pat Choate? (INTERVIEWER:  CHOATE RHYMES WITH BOAT)
Q.11a     Do you support (INSERT CHOICE FROM Q.11) strongly or only moderately?
Q.11b     As of TODAY, do you lean more to Clinton, the Democrat, more to Dole, the Republican, or more to
          Perot, the Reform party candidate?

                                 General Public
                               Pew Research Center
                                    Oct 1996

BASED ON REGISTERED VOTERS:  [N=831]
     48   Clinton/Lean Clinton         51
          25   Strongly                25
          23   Only Moderately         26
           0   Don't Know               *

     38   Dole/Lean Dole               34
          19   Strongly                17
          19   Only Moderately         16
           *   Don't Know               1

     11   Perot/Lean Perot              8
           4   Strongly                 3
           7   Moderately               5
           0   Don't Know               *

      3   Other Candidate/Undecided     7
     100                               100


ASK ALL:
Q.12 Suppose the 1996 elections for U.S. Congress were being held TODAY, would you vote for the
     Republican Party's candidate or the Democratic Party's candidate for Congress in your district?
Q.12a     As of TODAY, do you LEAN more to the Republican or the Democrat?

                                 General Public
                               Pew Research Center
                                    Oct 1996

BASED ON REGISTERED VOTERS:  [N=831]
     50   Republican                   42

     45   Democrat                     49

      5   Other/Undecided               9
     100                               100



NOW I WOULD LIKE TO ASK YOU A FEW QUESTIONS ABOUT SOME THINGS THAT HAVE BEEN
IN THE NEWS.  NOT EVERYONE WILL HAVE HEARD ABOUT THEM.
Q.13 As far as you know, which presidential candidate calls for a 15 percent across-the-board income tax cut
     and a 50 percent cut in the capital gains tax?  Is it Bill Clinton, Bob Dole or Ross Perot?

                             Based On General Public
                                   Markel/PSRA
                                    Oct 1996

     71   Dole (correct answer)        59

      7   Clinton                       8

      4   Perot                         9

     18   Don't know/Refused           24
     100                              100


Q.14 Do you happen to know which political party has a majority in the U.S. House of Representatives?

                             Based On General Public
                               Pew Research Center
                                   April 1996

     81   Republican (correct answer)  70

      6   Democratic                    8

     13   Don't know/Refused           22
     100                              100


Q.15 Do you happen to know which candidate has used the phrase "bridge to the future"?  Is it Bill Clinton, Bob
     Dole or Ross Perot?

                             Based On General Public
                               Pew Research Center
                                 Late Sept 1996

     55   Clinton (correct answer)     38

      8   Dole                          9

      4   Perot                         2

     33   Don't know/Refused           51
     100                              100




NOW ON A TOTALLY DIFFERENT SUBJECT...
Q.16 Which of the following two statements best describes how you feel?

      6   I'm mostly alone and there aren't many people I can turn to when I need help

          OR

     93   There are people I can turn to for support when I need help

      *   Neither (VOL)

      1   Don't know/Refused
     100


Q.17 Generally speaking, would you say that most people can be trusted or that you can't be too careful in
     dealing with people?

                             Based On General Public
                                      NORC
                              Jan 27 - May 31, 1994

     57   Most people can be trusted   34

     39   Can't be too careful         61

      3   Other/Depends (VOL)           4

      1   Don't know/Refused            *
     100                               100


Q.18 How much of the time do you trust the government in Washington to do the right thing?  Just about
     always, most of the time, or only some of the time?

                             Based On General Public
                             W. Post/Kaiser/Harvard
                              Nov 29 - Dec 4, 1995

      2   Just about always             4

     25   Most of the time             21

     66   Only some of the time        71

      6   None of the time (VOL)        4

      1   Don't know/Refused            *
     100                               100



BEFORE WE GO ON, I NEED TO KNOW A LITTLE ABOUT YOU AND YOUR HOUSEHOLD.  FIRST...
Q.19 Are you self-employed, do you work for someone else, do you do both, or aren't you employed right now?

                                    June 1995

     13   Self-employed                12

     64   Work for someone else        63

     11   Both                         14

     12   Not employed -- GO TO Q.21   11

      0   DK/Refused -- GO TO Q.21      0
     100                               100


BASED ON RESPONDENTS WHO ARE EMPLOYED:  N = 889
Q.20 Do you use a computer at your workplace on at least an occasional basis?  By computer I mean a PC,
     mainframe, or minicomputer. This would NOT include items such as checkout scanners or terminals used
     for routine transactions and the like. 

                          June 1995

     88   Yes                91

     12   No                  9

      0   DK/Refused          0
     100                     100


ASK ALL:
Q.21 Are you presently enrolled in school or in college classes? 

                               June 1995

     28   Yes                     31

     72   No--GO TO Q.23          69

      0   Dk/Refused--GO TO Q.23   *
     100                          100


BASED ON RESPONDENTS WHO ARE ENROLLED IN SCHOOL:  N = 231
Q.22 Do you use a computer at your school on at least an occasional basis?

                               June 1995

     84   Yes                     87

     16   No                      13

      0   Don't know/Refused       0
     100                          100


ASK ALL:
Q.23 Do you have any type of personal computer, including laptops -- such as an IBM PC or a Macintosh in
     your home? These do not include game machines such as Nintendo or Sega.

                               June 1995

     86   Yes                     81

     14   No -- GO TO Q.25        19

      0   DK/Refused--GO TO Q.25   0
     100                          100


BASED ON THOSE WHO HAVE A HOME PC:  N = 875
Q.24 Do you yourself use the home personal computer on at least an occasional basis? (IF YES, PROBE:  Is
     this every day, 3 to 5 days per week, 1 or 2 days per week, once every few weeks or less often?) 

                               June 1995

     41   Every day               37

     30   3 to 5 days per week    33

     18   1 or 2 days per week    21

      8   Once every few weeks     5

      1   Less often               2

      2   No, don't use home PC    2

      *   Don't know/Refused       0
     100                          100


ASK ALL:
Q.25 Earlier you said that you sometimes go-online.  Do you do this from home, from work, or from school? 
     (ACCEPT MULTIPLE RESPONSES) 

     68   Home (INTERVIEWER: home business/work at home would go here)

     47   Work

     16   School

      4   Other locations (VOL)

      *   Don't know/Refused


INTERVIEWER NOTE:  IF RESPONDENT VOLUNTEERS AT THIS POINT THAT HE/SHE DOES NOT
GO ONLINE, SKIP TO D.4

BASED ON RESPONDENTS WHO GAVE MORE THAN ONE RESPONSE IN Q.25:  N = 320
Q.25a     Would you say you do this MOST OFTEN from home, work or school? 

     54   Home

     38   Work

      4   School

      4   Don't know/Refused
     100


ASK ALL:
Q.26 When did you first start going online, was it within the last 6 months, a year ago, two or three years ago, or
     more than three years ago?

     26   Within last 6 months

     38   1 year ago

     24   2-3 years ago

     12   More than 3 years ago

      *   Don't know/Refused
     100


Q.27 Did you happen to go online yesterday?  (IF YES, ASK:  From where did you go online... home, work,
     school, or some combination of these?) (ENTER ALL THAT APPLY)

                                    June 1995

     38   Yes (NET)                    32

               Yes, home (INTERVIEWER:
               Again home business/work at 
          26   home would go here)     19
          15   Yes, work               15
           3   Yes, school              2
           1   Yes, other locations     *

     62   No, didn't go online         67

      *   Don't know/Refused            1
     100                               100


NO QUESTION 28


Q.29 Do you PERSONALLY subscribe to any of the commercial information services such as Compuserve,
     Prodigy, America Online, or to one of the direct Internet access providers?  (IF YES:  Which ones do you
     belong to?) (ACCEPT MULTIPLE RESPONSES; PROBE ONCE:  Any others?)

                                    June 1995

     29   America Online               20

      7   Compuserve                   14

      6   Prodigy                      15

      2   Microsoft                    n/a

      1   AT&T Worldnet                n/a

     18   Internet Access Provider      9

      4   Other (SPECIFY)               6

     40   No, subscribe to none        46

      3   Don't know/No answer          4


BASED ON RESPONDENTS WHO ANSWERED '2' WORK OR '3' SCHOOL IN Q.25:  N = 577
Q.29a     Do you have access to the Internet at work or school? (IF YES:  Is that through a commercial online
          service such as America Online, an Internet access provider, or a direct Internet connection?)
          (INTERVIEWER:  IF RESPONDENT OFFERS A SPECIFIC ONLINE SERVICE SUCH AS
          AMERICA ONLINE OR PRODIGY CODE AS '1')

     22   Commercial online service

     15   Internet access provider

     45   Direct Internet connection

      1   Other (SPECIFY)

      4   No, do not have access

     13   Don't know/Refused
     100


BASED ON THOSE WHO SUBSCRIBE TO AN ONLINE SERVICE OR HAVE ACCESS THROUGH
WORK OR SCHOOL:  N = 831
Q.30 How often do you go online to (this service/these services/via the direct Internet provider -- BASED ON
     RESPONSE TO Q.29/29a) ... every day, 3 to 5 days per week, 1 or 2 days per week, once every few
     weeks, less often, or never?

                               June 1995+

     25   Every day               20

     29   3 to 5 days per week    26

     28   1 or 2 days per week    29

     13   Once every few weeks    16

      5   Less often               6

      *   Never                    2

      *   Don't know/Refused       1
     100                          100

+ 1995 TRENDS REFER SPECIFICALLY TO ONLINE USERS WHO SUBSCRIBE TO AN ONLINE SERVICE


NO QUESTION 31 OR 32


ASK ALL:
Q.33 Some people go online for work-related activities, some do it for pleasure, and for others it's some of each. 
     How about you... all work, all pleasure, or a mix? 
   
                                        June 1995

     14   All work -- GO TO Q.35            31

     19   All pleasure -- GO TO Q.35        19

     67   Mix -- GO TO Q.34                 49

      *   Don't know/Refused -- GO TO Q.35   1
     100                                    100


BASED ON RESPONDENTS WHO ANSWERED 'MIX' IN Q.33:  N = 674
Q.34 How would you describe the mix... mostly work, mostly pleasure, or about half-and-half?

                               June 1995

     28   Mostly work             32

     26   Mostly pleasure         29

     45   Half and half           39

      1   Don't know/Refused       *
     100                          100


ASK ALL:
Q.35 How much would you miss going online if you could no longer do this?  (READ CATEGORIES)

                               June 1995

     34   A lot                   32

     37   Some                    34

     20   Not much                19

      9   Not at all              14

      *   Don't Know/Refused       1
     100                          100



Q.36 Do you ever send or receive e-mail or electronic mail? (IF YES, ASK:  Is this everyday, 3 to 5 days per
     week, 1 or 2 days per week, once every few weeks, or less often?)

                               June 1995

     26   Everyday                23

     19   3-5 days per week       15

     19   1-2 days per week       15

     13   Once every few weeks    12

      6   Less often               7

     17   No/never -- GO TO Q.41  28

      0   DK/Refused -- GO TO Q.41 *
     100                          100


BASED ON THOSE WHO USE E-MAIL:  N = 837
Q.37 How often do you check your e-mail?

                               June 1995

     21   More than once a day    22

     29   Everyday                29

     19   3-5 days per week       16

     17   1-2 days per week       19

     13   Less often              13

      1   Don't know/Refused       1
     100                          100



Q.38 Did you send or receive any e-mail yesterday? (IF YES: Is that sent or received?)

                          June 1995

      2   Yes, sent           3

      7   Yes, received       5

     26   Yes,  both         19

     48   No                 44

      *   Don't know/Refused  1

     17   Do not use e-mail  28
     100                     100


BASED ON E-MAIL USERS WHO SENT E-MAIL YESTERDAY:  N = 305
Q.39 About how many messages did you send yesterday?

                          June 1995

     16   One                12

     25   Two                24

     12   Three              19

      8   Four                6

     23   Five to Nine       17

     10   Ten to Nineteen    10

      5   Twenty or more     10

      1   Don't know/Refused  2
     100                     100



BASED ON E-MAIL USERS WHO RECEIVED E-MAIL YESTERDAY:  N = 352
Q.40 About how many e-mail messages did you receive yesterday?

                          June 1995+

      *   Zero                   3

     12   One                   16

     15   Two                   15

     12   Three                  9

      8   Four                   5

     21   Five to Nine          16

     16   Ten to Nineteen       15

      4   Twenty to Twenty-nine  7

     11   Thirty or more        12

      1   Don't know/Refused     2
     100                        100

+ 1995 TRENDS REPRESENT ONLY THOSE MESSAGES NOT RECIEVED AS PART OF A LISTSERV.


ASK ALL:
NOW I'D LIKE TO ASK YOU SOME MORE QUESTIONS ABOUT WHAT YOU DO WHEN YOU GO
ONLINE ...
Q.41 When you go online would you say you are usually looking for specific information or simply browsing?

     67   Looking for specific information

     20   Browsing

     12   Some of both (VOL)

      1   Don't know/Refused
     100


Q.42 Please tell me how often, if ever, you engage in each of the following online activities.  First, how often do
     you go online to (READ AND ROTATE)... everyday, 3-5 days per week, 1 or 2 days per week, once
     every few weeks, less often, or never?

                                            Once
                                  3-5  1-2  Every
                            Every Days Days Few   Less
                            day   Week week Weeks Often Never DK

a.   Communicate with other
     people through online
     forums, discussion
     lists, or chat groups    6    7   10   12   15   50  *=100
          June, 1995          4    7   12   12    9   55  1=100

b.   Get financial information
     such as stock quotes or
     corporate information or
     to buy stocks or bonds   5    7   10   12   10   56  *=100
          June, 1995          3    4    7    8    4   74  *=100

c.   Do research for school   3    6   13   12    7   59  *=100

d.   Do research for work     9   17   22   15    9   28  *=100

e.   Get news and information
     on current events, public
     issues or politics       7   11   21   20   13   28  *=100

f.   Get travel information
     or services              1    2    7   19   26   45  *=100
          June, 1995          1    1    2   10   13   73  *=100

g.   Play games               2    3    7    9    9   70  0=100
          June, 1995          1    1    5    6    6   81  *=100

h.   Get information about
     hobbies, movies, 
     restaurants or other
     entertainment-related
     activities               2    9   19   24   15   31  *=100
          June, 1995          1    6   12   16    9   56  *=100



Q.43 Do you ever engage in online discussions about politics?  (IF YES, ASK:  Is this everyday, 3 to 5 days per
     week, 1 or 2 days per week, once every few weeks, or less often?)

                               June 1995
 
      1   Everyday                 *

      1   3-5 days per week        1

      2   1-2 days per week        3

      4   Once every few weeks     3

      3   Less often               3

     89   No/never                90

      0   Don't know/Refused       *
     100                          100


Q.44 Do you ever contact or e-mail any groups, organizations or public officials about political issues or public
     policy questions?  (IF YES, ASK:  Is this everyday, 3 to 5 days per week, 1 or 2 days per week, once
     every few weeks, or less often?) 

      1   Everyday

      *   3-5 days per week

      1   1-2 days per week

      6   Once every few weeks

      9   Less often

     83   No/never

      0   Don't know/Refused
     100


Q.45 Have you ever used the World Wide Web?  (IF YES, ASK:  Did you use the web yesterday?  IF NO,
     ASK:  Have you done this in the past week?) 

                                June 1995

     22   Yes, ever                 9

     23   Yes, yesterday            6

     28   Yes, in past week         6

     26   No/Never -- GO TO Q.47   39

      1   DK/Refused -- GO TO Q.47 40
     100                          100


BASED ON THOSE WHO USE THE WEB:  N = 738
Q.46 How do you use the World Wide Web... through a commercial online service such as America Online or
     Compuserve, a direct dialup service, or a direct connection located at work or school?  (ENTER ALL
     THAT APPLY) 

                                    June 1995

     44   Commercial online service    33

     28   Direct dialup service        23

     35   School or Work connection    53

      1   Other (SPECIFY)               8

      3   Don't know/Refused            1


ASK ALL:
Q.47 Does the computer you use most often to go online have a modem that allows you to connect to other
     computers?  (IF YES ASK:  Do you happen to know the speed of that modem -- such as 9600 baud, 14
     point 4, 28 point 8 or something else?)

      3   Lower than 9600

      4   9600

     21   14,400

     28   28,800

      2   33,600

      2   Other (SPECIFY)

      7   No modem

     33   Don't know/Refused
     100


BASED ON THOSE WHO HAVE A MODEM:  N = 623
Q.48 How satisfied are you with the speed of your modem... would you say you're very satisfied, somewhat
     satisfied, not too satisfied, or not at all satisfied?

     32   Very satisfied

     47   Somewhat satisfied

     12   Not too satisfied

      8   Not at all satisfied

      1   Don't know/Refused
     100


ON A DIFFERENT SUBJECT ...
ASK Q.49 ONLY OF THOSE WHO ANSWERED '1-5' IN Q.42e:
Q.49 Do you sometimes go online to get ... (INSERT ITEM; ROTATE)

                                                    Not an
                                                    online
                                     Yes  No   DK   news user+

a.   Political news                  33   39    *    28=100

b.   Business news                   38   34    *    28=100

c.   Sports news                     33   39    0    28=100

d.   International news              32   40    0    28=100

e.   News about science and health   42   30    0    28=100

f.   News about technology           46   26    *    28=100

g.   Weather                         34   38    0    28=100

h.   Entertainment news              36   36    *    28=100

i.   Local news                      19   53    0    28=100

+ THESE RESPONDENTS WERE SKIPPED OUT OF Q.49


NO QUESTION 50


BASED ON RESPONDENTS WHO ANSWERED '1-5' IN Q.42e:  N = 724
Q.51 What online source would you say you use the most often when you are looking for news and information
     on current events, public issues and politics? (open-end) (ACCEPT MULTIPLE RESPONSES; PROBE
     ONCE: Any others?)

     19   America Online
      7   Yahoo
      6   World Wide Web
      6   CNN
      5   Netscape
      4   Prodigy
      3   Compuserve
      3   Search Engines (unspecified)
      2   Internet Browser (unspecified)
      2   MSNBC
      2   NYT Online
      2   Infoseek
      2   USA Today Online
      2   Lycos
      1   Microsoft Network
      1   Magellan
      1   Pointcast Network
      1   Wall Street Journal
      1   Alta Vista
      1   Webcrawler
      1   Reuters
      1   Internet Newsgroups
      1   Time
      1   ESPN Net
      1   Washington Post
      1   Excite
     15   Other
     32   Don't know/No Answer


ASK ALL:
Q.52 When you go online are you ever EXPOSED to news and information on current events, public issues or
     politics when you may have been going online for a purpose other than to get the news?

     53   Yes

     45   No 

      2   Don't know/Refused
     100



NO QUESTION 53


Q.54 Have you ever gone online to follow-up or get more information on a news story you saw or heard in a
     newspaper or magazine or on TV?

     42   Yes

     58   No

      *   Don't know/Refused
     100


Q.55 Do you ever go online to get news or information about the 1996 elections?  (IF YES, ASK:  How often
     do you go online to get news about the elections... more than once a day, everyday, 3-5 days per week, 1-2
     days per week, or less often?)

      *   More than once a day

      2   Everyday

      2   3-5 days per week

      8   1-2 days per week

     10   Less often

     78   No/never -- GO TO Q.64

      0   Don't know/Refused -- GO TO Q.64
     100


Q.56 - Q.63 BASED ON THOSE WHO GO ONLINE TO GET ELECTION NEWS:  N = 215

Q.56 Where do you go most often for news and information about the 1996 elections? (READ CATEGORIES)
     (ACCEPT MULTIPLE RESPONSES) (N=215)

     38   The news sites of commercial online services such as America Online or Compuserve

     50   The Web sites of major news organizations such as CNN or the Wall Street Journal

     15   Political information sites such as Politics Now

     25   Web sites set up by the candidates themselves

      7   Or some other source (SPECIFY)

      6   Don't know/Refused



Q.57 What ONE online source would you say you use the most often when you are looking for news or
     information about the 1996 elections? (open-end) (INTERVIEWER:  PROBE FOR A SPECIFIC
     SOURCE; ACCEPT MULTIPLE RESPONSES, BUT DO NOT PROBE FOR MORE THAN ONE)
     (N=215)

     20   CNN
     17   America Online
      7   Yahoo
      4   Prodigy
      4   Wall Street Journal
      3   World Wide Web
      3   Internet Browser (unspecified)
      2   MSNBC
      2   Compuserve
      2   Pointcast Network
      2   NYT Online
      1   Magellan
      1   Reuters
      1   Netscape
      1   USA Today Online
     25   Other
     16   Don't know/No Answer


Q.58 When you go online to get information about the elections, do you ever do any of the following things. 
     First, do you ever (INSERT ITEM; ROTATE)? (N=215)

                                                         Yes  No   DK

a.   Participate in online discussions or "chat" groups   31  69   *=100

b.   Download or copy information to keep for yourself    56  44   0=100

c.   Register your own opinions by participating in an
     electronic poll                                      34  66   0=100

d.   Give out information about  yourself -- such as your
     e-mail or mailing address                            31  69   0=100



Q.59 Which of the following comes closest to describing WHY you go online to get news and information about
     the 1996 elections?  (READ CATEGORIES; ACCEPT MULTIPLE RESPONSES) (N=215)

     26   Because you can get information on the Web that is not available elsewhere

     45   Because getting information online is more convenient for you

     24   Because the Web offers news sources that reflect your own interests or values

          Because you don't get all the news and information you want from traditional news
     53   sources such as the daily newspaper or the network TV news, OR

      5   Some other reason (SPECIFY)

      4   Don't know/Refused


Q.60 Do you generally go online to get news and information about the 1996 elections because you need this
     information for work or school? (N=215)

     17   Yes

     82   No

      1   Don't know/Refused
     100


Q.61 Some people go online for campaign news because they are very interested in politics and enjoy following
     it.  Others get no enjoyment out of following politics, but they keep up with it because they feel it's their
     duty to be well-informed.  Which view comes closer to your own? (N=215)

     38   Enjoy politics

     59   Duty to be well-informed

      2   Neither (VOL)

      1   Don't know/Refused
     100



Q.62 When you go online to get news and information about the 1996 elections, are you usually looking for
     information on the presidential election, the congressional elections, or the local elections in your town,
     county or city? (ACCEPT MULTIPLE RESPONSES) (N=215)

     90   Presidential

     33   Congressional

     24   Local

      1   Don't know/Refused


Q.63 Has any of the information  you have received online about the 1996 elections influenced your choice of
     candidates? (N=215)

     31   Yes

     69   No

      0   Don't know/Refused
     100


ASK Q.64-66 ONLY OF THOSE WHO ANSWERED '1-5' IN Q.42e
INTRO. TO Q'S 64-66:  NOW I AM GOING TO ASK YOU ABOUT SOME SPECIFIC WEB SITES ...
Q.64 Do you ever go onto (INSERT ITEM; ROTATE) to get news and information on current events, public
     issues or politics?  (CONTINUE WITH Q'S 65-66 BEFORE REPEATING QUESTION FOR NEXT
     ITEM.)
                                                                Not an
                                                                online
                                                Yes   No   DK   news user+

a.   The Web sites of the Broadcast
     TV networks -- ABC, NBC or CBS             23    49   *     28=100

b.   The Web sites of national newspapers
     such as the Washington Post, The New
     York Times and or Los Angeles Times        27    45   *     28=100

c.   The Wall Street Journal Home Page          18    54   *     28=100

d.   C-SPAN's Web site                          11    60   1     28=100

e.   MSNBC                                      12    59   1     28=100

f.   Congressional Quarterly's 
     American Voter '96                          2    69   1     28=100

g.   CNN/Time AllPolitics                       16    56   *     28=100

h.   PoliticsNow                                 5    66   1     28=100

i.   Rock the Vote                               4    67   1     28=100

j.   Citizens '96                                2    70   *     28=100

k.   Clinton/Gore campaign Web sites             7    65   *     28=100

l.   Dole/Kemp campaign Web sites                7    64   1     28=100

m.   The Web sites of the Democratic
     and Republican National Committees          8    64   *     28=100

n.   The House of Representatives Home Page      6    65   1     28=100

o.   The Senate Web Page                         6    66   *     28=100

p.   The White House Web page                   15    57   *     28=100

q.   A Web site devoted to news or
     information about  your 
     local community                            19    53   *     28=100

+ THESE RESPONDENTS WERE SKIPPED OUT OF THE Q.64-Q.66 SERIES.


IF YES IN Q.64, ASK:
Q.65 Do you ever go onto this Web site to get news or information about the 1996 elections?

                           BASED ON ALL ONLINE USERS
                               Who   Visit Site For    BASED ON ELECTION
                              Ever   Campaign News     NEWS CONSUMERS
                            Use Site Yes No DK/Ref      Yes       No

a.   The Web sites of the
     Broadcast TV networks 
     -- ABC, NBC or CBS        23      7 16   0         25        73

b.   The Web sites of 
     national newspapers 
     such as the Washington 
     Post, The New York Times
     and or Los Angeles Times  27     10 17   *         38        58

c.   The Wall Street Journal
     Home Page                 18      5 13   0         18        80

d.   C-SPAN's Web site         11      6  5   0         24        73

e.   MSNBC                     12      5  7   *         21        75

f.   Congressional Quarterly's
     American Voter '96         2      2  *   0          6        91

g.   CNN/Time AllPolitics      16     10  6   *         40        57

h.   PoliticsNow                5      4  1   0         16        79

i.   Rock the Vote              4      3  1   0          9        88

j.   Citizens '96               2      1  1   *          5        92

k.   Clinton/Gore campaign
     Web sites                  7      6  1   0         24        74

l.   Dole/Kemp campaign Web
     sites                      7      6  1   0         26        71

m.   The Web sites of the
     Democratic and Republican
     National Committees        8      6  2   *         25        72

n.   The House of 
     Representatives Home Page  6      2  4   0         11        87

o.   The Senate Web Page        6      2  4   0         8         90

p.   The White House Web page  15      5 10   0        18         80

q.   A Web site devoted to
     news or  information about
     your local community      19      6 13   0        21         77


BASED ON THOSE WHO 'EVER' GO ONTO EACH SITE
Q.66 Would you say you find this Web site to be very useful, somewhat useful, or not useful?

                                              Some        DK/
                                         Very what  Not   Ref.    (N)

a.   The Web sites of the Broadcast 
     TV networks -- ABC, NBC or CBS       25   64   10    1=100  (222)

b.   The Web sites of national newspapers 
     such as the Washington Post, The New 
     York Times and or Los Angeles Times  28   67    4    1=100  (276)

c.   The Wall Street Journal Home Page    34   59    6    1=100  (199)

d.   C-SPAN's Web site                    30   59    8    3=100  (119)

e.   MSNBC                                28   63    8    1=100  (118)

f.   Congressional Quarterly's American 
     Voter '96                            --   --    --   --      (23)

g.   CNN/Time AllPolitics                 36   59    4    1=100  (167)

h.   PoliticsNow                          --   --   --    --      (44)

i.   Rock the Vote                        --   --   --    --      (35)

j.   Citizens '96                         --   --   --    --      (18)

k.   Clinton/Gore campaign Web sites      30   58    9    3=100   (66)

l.   Dole/Kemp campaign Web sites         16   71   10    3=100   (73)

m.   The Web sites of the Democratic
     and Republican National Committees   18   70   12    *=100   (78)

n.   The House of Representatives
     Home Page                            29   60    7    4=100   (72)

o.   The Senate Web Page                  23   67    7    3=100   (68)

p.   The White House Web page             20   56   22    2=100  (155)

q.   A Web site devoted to news or
     information about your local
     community                            34   52   14    *=100  (191)


ON A RELATED SUBJECT...
ASK ALL:
Q.67 Do you ever visit Web sites that provide information about specific issues or policies that interest you such
     as the environment, gun control, abortion, or health care reform?  (IF YES, ASK:  Which sites do you visit
     most often? -- PROBE ONCE:  Any others?; ACCEPT MULTIPLE RESPONSES)

      5   Environment
      5   Gun control/NRA
      5   Health care/Health related sites
      3   Abortion
      1   Political Sites
      1   Major online newspaper/Journal sites
      1   Business related sites
      1   CNN
      1   Religion related sites
      1   University sites
      1   Military sites
     10   Other
     11   Don't know/Refused
     66   No, does not visit web sites that provide information about specific issues


ON ANOTHER SUBJECT...
Q.68 Which of the following statements comes closer to your opinion of the Internet?

          These days you're more likely to find accurate information about what's going on in the world on
     56    the Internet than in the daily newspapers or on the network news

          OR

     22   A lot of what you find on the Internet cannot be believed.

     12   Neither (VOL)

     10   Don't know/Refused
     100