Survey Reports
April 20, 2004

Polls Face Growing Resistance, But Still Representative

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Questionnaire (Part 2)

Q.31 Do you use a computer at your workplace, at school, at home or anywhere else on at least an
     occasional basis? 
IF "1, YES" (USE A COMPUTER) IN Q.31, ASK:
Q.32 Do you ever go online to access the Internet or World Wide Web or to send and receive email?

                                               Based on Total Respondents:
                              Computer User           Goes Online
                             Yes   No    DK/Ref    Yes    No    DK/Ref
       June, 2003
          Standard            75    25   0=100      67    33    0=100
          Rigorous            75    25   *=100      65    35    0=100
       January, 2003          76    24   0=100      67    33    *=100
       December, 2002         76    24   *=100      67    33    *=100
       Early October, 2002    75    25   *=100      63    37    *=100
       June, 2002             74    26   *=100      66    34    *=100
       May, 2002              75    25   *=100      66    34    *=100
       April, 2002            71    29   *=100      62    38    0=100
       February, 2002         71    29   *=100      62    38    0=100
       January, 2002          73    27   0=100      62    38    0=100
       Mid-November, 2001     73    27   0=100      62    38    0=100
       Mid-September, 2001    72    28   *=100      62    38    *=100
       June, 2001             72    28   *=100      62    38    0=100
       May, 2001              75    25   *=100      64    36    0=100
       April, 2001            72    28   *=100      62    38    0=100
       February, 2001         72    28   0=100      60    40    *=100
       January, 2001          71    29   *=100      61    39    0=100
       July, 2000             68    31   1=100      55    45    *=100
       June, 2000             68    31   1=100      56    44    *=100
       April, 2000            68    32   *=100      54    46    *=100
       March, 2000            72    28   0=100      61    39    0=100
       February, 2000         67    33   *=100      52    48    0=100
       January, 2000          68    32   *=100      52    48    *=100
       December, 1999         67    33   *=100      53    47    0=100
       October, 1999          67    33   *=100      50    50    0=100
       Late September, 1999   68    32   *=100      52    48    *=100
       September, 1999        70    30   *=100      53    47    0=100
       August, 1999           67    33   *=100      52    48    0=100
       July, 1999             68    32   *=100      49    51    0=100
       June, 1999             64    35   1=100      50    50    *=100
       May, 1999              66    33   1=100      48    52    0=100
       April, 1999            71    29   *=100      51    49    *=100
       March, 1999            68    32   *=100      49    51    *=100
       February, 1999         68    32   *=100      49    51    *=100
       January, 1999          69    31   *=100      47    53    *=100
       Early December, 1998   64    36   *=100      42    58    0=100
       November, 1998         --    --     --       37    63    *=100
       Early September, 1998  64    36   *=100      42    58    *=100
       Late August, 1998      66    34   0=100      43    57    *=100
       Early August, 1998     66    34   *=100      41    59    *=100
       April, 1998            61    39   *=100      36    64    0=100
       January, 1998          65    35   *=100      37    63    0=100
       November, 1997         66    34   *=100      36    63    1=100
       June, 1997
          Standard            60    40   0=100      29    71    0=100
          Rigorous            62    38   0=100      32    68    0=100
       Early September, 1996  56    44   *=100      22    78    0=100
       July, 1996             56    44   *=100      23    77    0=100
       April, 1996            58    42   *=100      21    79    *=100
       March, 1996            61    39   *=100      22    78    0=100
       February, 1996         60    40   0=100      21    79    *=100
       January, 1996          59    41   0=100      21    79    0=100
       June, 1995             --    --     --       14    86    *=100


ASK ALL:
PARTY  In politics today, do you consider yourself a Republican, Democrat or Independent?

                                                      June 1997   
    Stand.  Rigorous                                Stand.  Rigorous
      32      26   Republican                        28        29
      31      30   Democrat                          32        34
      30      35   Independent                       35        32
       5       6   No Preference (VOL.)               3         3
       1       *   Other (VOL.)                       *         *          
       1       3   Don't know/Refused (VOL.)          2         2          
     100     100                                    100       100


PARTY/PARTYLN                                          June 1997   
    Stand.  Rigorous                                Stand.  Rigorous
      45       40   Republican/Lean Republican        41      40
      43       43   Democrat/Lean Democrat            47      49
      12       17   Refused to lean                   12      11
     100      100                                    100     100

IF ANSWERED 3, 4, 5 OR 9 IN PARTY, ASK:
PARTYLN   As of today do you lean more to the Republican Party or more to the Democratic Party?

                                                      June 1997   
    Stand.  Rigorous                                Stand.  Rigorous
      35       31   Republican/Lean Republican        34      31
      34       30   Democrat/Lean Democrat            37      40
      31       39   Refused to lean                   29      29
     100      100                                    100     100
    (N=368)     (N=454)


ASK ALL:
Q.33 Thinking about the Democratic and Republican parties, would you say there is a great deal of
     difference in what they stand for, a fair amount of difference, or hardly any difference at
     all? 
       
                                     Feb  March    June 1997     Oct  July May  May
    Stand.  Rigorous                 1999 1998   Stand. Rigorous 1995 1994 1990 1987
      29      27      A great deal    33   28     25     20       34   23   24   25
      49      49      A fair amount   46   45     48     51       46   51   45   45
      20      19      Hardly any      18   23     25     26       18   24   27   25
       2       5      DK/Refused       3    4      2      3        2    2    4    5
     100     100                     100  100    100    100      100  100  100  100


ROTATE Q.34a AND Q.34b
Q.34a What does it mean to you when someone says they are a REPUBLICAN?  (OPEN-END.  PROBE ONCE
      IF RESPONDENT ANSWERS "DON'T KNOW."  ACCEPT UP TO TWO RESPONSES, BUT DO
      NOT PROBE FOR SECOND RESPONSE.)
                                                                                Feb  May  Jan
    Stand.  Rigorous                                                            1999 1990 1987
      15      17      Conservative/Right wing                                    18   22   21
      15       6      That's their party/Who they vote for/Agree with on issues  11   --    8
      13       9      They're rich/Support rich, powerful, monied interests      12   20   18
       4       5      Business oriented/Support big business                      6   10   13
       4       4      Smaller government/Reduce government spending               4    6    5
       3       3      Personal greed/Out for personal gain/Protect own assets     5   --   --
       2       1      Religious/Family oriented                                   2    1   --
       2       1      Want lower taxes                                           --    1    1
       1       1      Pro-life                                                    1   --   --
       1       *      Not a Democrat                                              2   --   --
       1       1      Morality                                                    2   --   --
      23      28      Other                                                      16   14   24
      30      31      No answer                                                  33   45   28

Q.34b What does it mean to you when someone says they are a DEMOCRAT?  (OPEN-END.  PROBE ONCE
      IF RESPONDENT ANSWERS "DON'T KNOW".  ACCEPT UP TO TWO RESPONSES, BUT DO
      NOT PROBE FOR SECOND RESPONSE.)
                                                                               Feb  May  Jan
    Stand.  Rigorous                                                           1999 1990 1987
      15      16      Liberal/Left wing                                         16   18   18
      15       7      That's their party/Who they vote for/Agree with on issues 12   --    9
      10      11      For the people/For working people                         15   18   21
       7       4      For social programs/Social justice                         9    9    7
       4       4      Cares for poor, disadvantaged                              3    7    7
       2       1      Open-minded                                                2   --   --
       2       1      Support bigger government                                  2    3    7
       1       1      Middle class/For the middle class                          2   --   --
       1       1      Believes in higher taxes                                   1    1    2
       1       1      Pro-choice                                                 1    1   --
       1       *      For minorities                                             *    2   --
      21      25      Other                                                     18    9   17
      29      34      No answer                                                 30   47   27

REGIST   These days, many people are so busy they can't find time to register to vote, or move
         around so often they don't get a chance to re-register... Are you NOW registered to vote
         in your precinct or election district, or haven't you been able to register so far? [IF
         REGIST = 1 "YES" ASK:]
REGICERT Are you absolutely certain you are registered to vote, or is there a chance your
         registration has lapsed because you moved or for some other reason?

    Stand.  Rigorous
      76      73      Yes, registered
       72       67      Absolutely certain
        4        5      Chance registration has lapsed
        *        1      Don't know/Refused (VOL.)
      24      27      No, not registered 
       *       *      Don't know/Refused (VOL.) 
     100     100


ASK ALL:
Q.35 How often would you say you vote always, nearly always, part of the time or seldom? 

                                                              (VOL.)
                                    Nearly  Part of           Never  (VOL.)
                            Always  Always  The time  Seldom  Vote   Other   DK/Ref.
     June, 2003
          Standard            36      29      14       11       8      1     1=100
          Rigorous            37      26      12       13      11      1     *=100
     Early September, 2002    47      23      14       10       6      *     *=100
     August, 2002             42      29      12       12       4      1     *=100
     June, 2000               46      24      11       11       7      1     *=100
     Late September, 1999     28      41      15        9       5      1     1=100
     August, 1999             41      27      14       10       7      1     *=100
     Early September, 1998    43      29      13       11       -      3     1=100
     Late August, 1998        38      30      16       14       6      *     *=100
     June, 1998               40      29      15       12       -      4     *=100
     November, 1997           33      38      15        9       5      *     *=100
     October, 1997            51      23      11       10       5      *     *=100
     June, 1997
          Standard            42      25      12       13       6      1     1=100
          Rigorous            40      27      13       13       6      *     1=100
     June, 1996               41      30      12       12       4      1     *=100
     February, 1996           32      34      15       11       6      1     1=100
     October, 1995            41      32      12       11       3      *     1=100
     April, 1995              42      29      12       11       6      *     *=100
     November, 1994           43      24      11       13       8      1     *=100
     October, 1994            43      28      13       10       5      1     *=100
     July, 1994               40      30      14       11       5      *     *=100
     June, 1992               47      26      10       11       5      1     *=100
     May, 1992                41      32      13       11       3      *     *=100
     November, 1991           38      37      13        9       3      0     *=100
     May, 1990                33      35      12       10       8      1     1=100
     February, 1989           45      30      10        8       6      1     *=100
     January, 1988            39      33      12        8       6      1     1=100
     May, 1987                34      37      11        6       9      2     1=100


Q.36 In the 2002 elections for CONGRESS, did things come up which kept you from voting, or did
      you happen to vote?
IF RESPONDENT ANSWERED "1" YES,  ASK:
Q.36a     Are you absolutely certain you voted, or is there a chance you may not have?

                                                     Aug   April
    Stand.  Rigorous                                 1999  1995
      60     52    Yes, voted                         50    62
       56     48     Absolutely certain                46    58
        4      4     May not have voted/Don't Know      4     4
      38     45     No, didn't vote/Too young to vote 47    37
       2      3     Don't know/Refused                 3     1
     100    100                                      100   100


IF RESPONDENT ANSWERED "1" YES, CERTAIN IN Q.36a, ASK:
Q.37 Did you happen to vote for a Republican candidate or a Democratic candidate for U.S.
     Congress in your strict?

                                               Aug   April
    Stand.  Rigorous                           1999  1995
      47      44     Republican                  43   50
      40      42     Democrat                    45   40
       2       2     Other/Independent Candidate  2    2
       *       1     Didn't vote for Congress     1    1
      11      11     Don't know/Refused           9    7
     100     100                                100  100
    (N=588) (N=574)


ASK ALL:
IDEO In general, would you describe your political views as... [READ]

                                             Early                              
                                       June  Oct   Sept  May      June 1997    June Apr  July
    Stand. Rigorous                    2000  1999  1998  1998  Stand. Rigorous 1996 1996 1994
       6      5      Very conservative   7     7     8     7      7      5       7    7    7
      33     30      Conservative       29    26    30    30     30     30      32   31   32
      36     40      Moderate           39    41    38    37     40     41      38   39   39
      14     13      Liberal, OR        15    16    15    15     14     15      14   14   15
       7      5      Very liberal?       5     6     6     6      5      5       6    5    4
       4      7      DK/Refused          5     4     3     5      4      4       3    4    3
     100    100                        100   100   100   100    100    100     100  100  100


Now I just have some background questions that are used for statistical purposes only...

[Unweighted Frequencies]
SEX
                                 June 1997   
    Stand. Rigorous            Stand.  Rigorous
      47     43      Male        45       42
      53     57      Female      55       58
     100    100                 100      100

[Unweighted Frequencies]
HISP Are you, yourself, of Hispanic origin or descent, such as Mexican, Puerto Rican, Cuban, or
     some other Spanish background?
                                                    June 1997   
    Stand.   Rigorous                            Stand.  Rigorous
       7        11     Yes                          7     6
      93        88     No                          92    93
       *         1     Don't know/Refused (VOL.)    1     1
     100       100                                100   100


[Unweighted Frequencies]
[INTERVIEWER: IF RESPONDENT ANSWERED 1 'HISPANIC' IN HISP, ASK: Are you white Hispanic,
black Hispanic, or some other race? IF NON-HISPANIC ASK:]
RACE What is your race?  Are you white, black, Asian, or some other?

                                                  June 1997   
    Stand.   Rigorous                           Stand. Rigorous
      82       81      White                      78     82
       9       11      Black                      12      9
       2        2      Asian                       2      2
       6        5      Other or mixed race         7      6
       1        1      Don't know/Refused  (VOL.)  1      1
     100      100                                100    100


MARITAL  Are you married, divorced, separated, widowed, or never been married?

    Stand.  Rigorous
      53      52      Married
      13      15      Divorced
       3       2      Separated
       9       9      Widowed
      22      22      Never been married
       *       *      Don't know/Refused (VOL.)
     100     100


PARENT Are you the parent or guardian of any children under 18 now living in your household?

    Stand.  Rigorous
      36      36      Yes
      64      64      No
       *       *      Don't know/Refused (VOL.)
     100     100


RELIG   What is your religious preference   Protestant, Roman Catholic, Jewish, Mormon, or an 
        orthodox church such as the Greek or Russian Orthodox Church?

    Stand.  Rigorous
                     Protestant (include Baptist, Episcopal, Jehovah's Witness, Lutheran,
      58      55     Methodist, Presbyterian, Episcopalian, Pentecostal, Church of Christ, etc.) 
      24      26     Roman Catholic
       1       2     Jewish 
       2       1     Mormon (include Church of Jesus Christ of Latter Day Saints)
       1       *     Orthodox Church (Greek or Russian)
       *       1     Islam/Muslim 
       4       3     Other religion [SPECIFY]
       8       9     No religion, not a believer, atheist, agnostic
       2       3     Don't know/Refused [VOL.]
     100     100

IF RELIG = 1, 2, 4, 5, 7, 9 ASK:
BORN Would you describe yourself as a "born again" or evangelical Christian, or not?

    Stand.  Rigorous
      37      37      Yes, would
      58      58      No, would not
       5       5      Don't know/Refused (VOL.)
     100     100
    (N=896)  (N=977)


ASK ALL:
INCOME  Last year, that is in 2002, what was your total family income from all sources, before
        taxes?  Just stop me when I get to the right category. [READ]

    Stand. Rigorous
       8      9      Less than $10,000
      13     11      $10,000 to under $20,000
      12     15      $20,000 to under $30,000
      13     12      $30,000 to under $40,000
       9     10      $40,000 to under $50,000
      15     14      $50,000 to under $75,000
      10      9      $75,000 to under $100,000
      10      9      $100,000 or more
      10     11      [DO NOT READ] Don't know/Refused  (VOL.)
     100    100


OWNRENT Do you own or rent your home?

    Stand.  Rigorous
      70      65      Own
      26      29      Rent
       4       5      [DO NOT READ] Other arrangement (VOL.)
       *       1      [DO NOT READ] Don't know/Refused (VOL.)
      100    100


EMPLOY Are you now employed full-time, part-time or not employed? 

    Stand.  Rigorous
      50       53    Full-time
      12       13    Part-time
      38       34    Not employed
       *        *    Don't know/Refused (VOL.)
     100      100


IF MARRIED (MARITAL=1) ASK:
EMPLOYSP     Is your spouse now employed full-time, part-time or not employed?

    Stand.  Rigorous
      62       59     Full-time
       9        8     Part-time
      29       33     Not employed
       *        *     Don't know/Refused (VOL.)
     100      100
 N=(538)     (599)


[INCLUDE "Your spouse" FOR MARRIED PEOPLE ONLY (MARITAL=1)]
LABOR Are you (or is your spouse) a member of a labor union?

     Stand.  Rigorous
       8       9       Yes, respondent is
       4       4       Yes, spouse is
       2       2       Yes, both
      86      84       No, Neither are
       *       1       Don't know/Refused (VOL.)
     100     100


Q.38 Were you, either of your parents, or any of your grandparents born in a country other than
     the United States or Canada? (IF YES, PROBE FOR WHOM; CHECK AS MANY AS APPLY) 

                                             June 1997   
     Stand. Rigorous                       Stand. Rigorous
        6      7      Yes, respondent        4       3
       12     12      Yes, parents          12      12
       21     21      Yes, grandparents     27      28
       70     68      No                    63      65        
        1      1      DK/Refused             2       1


Q.39 Have you lived in this community all of your life?

                                              June 1997   
     Stand.  Rigorous                       Stand. Rigorous
       42       41      Yes                   33     33
       57       59      No                    66     66
        1        *      Don't know/Refused     1      1                    
      100      100                           100    100


IF (Q. 39=NO) ASK:
Q.40 In what year did you move to this community? 

                                                 June 1997   
     Stand.   Rigorous                         Stand. Rigorous
        3        4      This year                 3      4
       29       27      Last year-5 years ago    33     29
       18       18      6-10 years ago           19     18
       48       49      More than 10 years ago   43     46
        2        2      Don't know/Refused        2      3
      100      100                              100    100
     (N=587)   (N=666)


ASK ALL:
Q.41 What is the zip code of your current residence? [ENTER ZIP CODE]

Q.42 How many people, including yourself, live in your household? 

                                                June 1997   
     Stand.  Rigorous                        Stand. Rigorous
       18      23      One   GO TO Q.43        19     11
       31      30      Two                     32     34
       45      42      3-5                     43     49
        5       4      6 +                      4      5
        1       1      DK/Refused   GO TO Q.43  2      1
      100     100                             100    100


BASED ON THOSE WITH MORE THAN ONE PERSON IN HOUSEHOLD:
Q.42a   How many of these, including yourself, are adults 18 years of age or older?

                                    June 1997   
    Stand.  Rigorous              Stand. Rigorous
       8       8      One           13      4
      64      69      Two           65     66
      26      22      3-4           20     26
       2       1      5 or more      2      4
       *       *      DK/Refused     0      *
     100     100                   100    100
    (N=810)  (N=833)           

ASK ALL:
[INTERVIEWER NOTE: SUBJECT AND VERB TENSE FOR Q.43 AND Q.44 DEPENDS ON WHETHER
THERE IS MORE THAN ONE PERSON IN HOUSEHOLD IN Q.42]
Q.43 Did (you/anyone in this household) get food stamps at any time during 2002?

                                                 March 2003
    Stand.  Rigorous                      Current Population Survey
       6       7       Yes                           5
      93      93       No                           95
       1       *       Don't know/Refused (VOL.)    --
     100     100                                   100


Q.44 This question is about health insurance coverage during the calendar year 2002. The question
     applies to ALL persons of ALL ages. At any time in 2002, (were you/was anyone in this
     household) covered by a health plan provided through (your/their) current or former employer
     or union?

                                                   March 2003
    Stand.  Rigorous                          Current Population Survey
      67      69     Yes                               67
      31      30     No                                33
       2       1     Don't know/Refused (VOL.)         --
     100     100                                      100


Q.45 How many different telephone numbers will reach this household, including those that are
     attached to faxes or computers?
                                               June 1997   
     Stand.  Rigorous                        Stand.  Rigorous
       71       75     One   GO TO Q.46       77        82
       20       18     Two                    14        13
        5        4     Three                   4         2
        2        2     Four or more            1         1
        2        1     DK/Refused   GO TO Q.46 4         2
      100      100                           100       100


BASED ON THOSE WITH TWO OR MORE TELEPHONE LINES:
Q.45a  Are any of the telephone numbers used only for a computer line or a fax? [IF YES, ASK:  How 
       many?] 

                                          June 1997   
     Stand.   Rigorous                 Stand.  Rigorous
       49       50      Yes             41       60
       28       32      One             37       57
       17       14      Two              4        3
        4        4      Three or more    *        0
       50       49      No              59       40
        1        1      DK/Refused       0        *
      100      100                     100      100
     (N=284)  (N=271)

ASK ALL:
Q.46 Is the telephone number on which we reached you currently listed in the telephone directory?  [IF 
     NO, ASK: Is that because it's new or because your household chooses not to be listed?] 

                                                   June 1997*   
     Stand.  Rigorous                            Stand.  Rigorous
       71      73      Yes, listed                71       76
        4       3      Not listed, new listing     6        4
       20      19      Not listed by choice       20       17
        5       5      Don't Know/Refused          3        3
      100     100                                100      100

*  In June 1997 the question was worded, “Is your telephone number currently listed in the telephone 
   directory? [IF NO, ASK: Is that because it’s new or because your household does not want to be 
   listed?]”

Q.47  During the past 12 months, has your household ever been without telephone service for more
      than 24 hours?  ASK IF YES, HOUSEHOLD HAS BEEN WITHOUT PHONE SERVICE   "1" IN Q.47:
Q.47a What was the total amount of time your household was without telephone service? Was it less
      than one week, or was it a week or longer?

     Stand.  Rigorous
       10       9      Yes
        6       6      Less than one week
        4       3      One week or longer
        *       *      Don't Know/Refused (VOL.)
       89      90      No
        1       1      Don't know/Refused (VOL.)
      100     100


ASK ALL:
Q.48 Do you have a telephone answering machine or voice mail system for your home phone? 
ASK IF YES, HAS ANSWERING MACHINE OR VOICE MAIL   "1" IN Q.48:
Q.49 How often do you use your answering machine or voice mail to screen your calls when you are
     at home always, most of the time, some of the time, not very often, or never? 

     Stand.   Rigorous
       78        79            Yes
       17        18              Always
       11        11              Most of the time
       15        16              Some of the time
       15        14              Not very often
       20        19              Never
         *        1              Don't know/Refused (VOL.)
       22        21            No
         *        *            Don't know/Refused (VOL.)
       100      100

ASK ALL:
Q.50 Do you have Caller ID on your home telephone? [INTERVIEWER: CLARIFY IF NECESSARY  that's
     the service that allows you to see the phone number of the person who is calling you]? 
ASK IF HAS CALLER ID   "1" IN Q.50:
Q.51 How often do you use your Caller ID to screen your calls when you are at home  always, most
     of the time, some of the time, not very often, or never?

     Stand.  Rigorous
       51      52      Yes
       27      29      Always
       10       8      Most of the time
        7       7      Some of the time
        4       4      Not very often
        3       3      Never
        *       1      Don't know
       48      48      No
        1       *      Don't know/Refused (VOL.)
      100     100

ASK ALL:
Q.52 And do you have call blocking or a privacy manager, which electronically stops calls from
     reaching you?

     Stand. Rigorous
       18     19      Yes
       79     79      No
        3      2      Don't know/Refused (VOL.)
      100    100


Q.53 Do you happen to have a cell phone, or not? 
ASK IF RESPONDENT HAS A CELL PHONE   '1' IN Q.53:
Q.54 Over the next 12 months, how likely are you to give up your regular home telephone and just
     use a cell phone? Very likely, somewhat likely, or not likely?

                                                    Apr  Apr  June
     Stand.   Rigorous                              2002 2000 1995
       61       60      Yes                          64   53   24
         6        5      Very likely                  -    -    -
         7        6      Somewhat likely              -    -    -
        48       49      Not likely                   -    -    -
         *        *      Don't Know/Refused  (VOL.)   -    -    -
       39       40      No                           36   47   76
        *        *      Don't know/Refused (VOL.)     *    *    *
      100      100                                  100  100  100


ASK ONLY IF INTERVIEW WAS CONDUCTED IN SPANISH:
Q.55 If we had not had the ability to interview you in Spanish, would you have been comfortable
     doing the interview in English, would it have been possible but hard for you to do it, or
     would you not have been able to do the interview in English?

             Rigorous*
                12     Comfortable in English
                27     Possible but hard
                60     Would not have been able
                 1     Don't know/Refused (VOL.)
                100
              (N=34)

*  Spanish language interviewing was not done for the standard survey sample.


THE FOLLOWING ITEMS ARE TO BE COMPLETED BY THE INTERVIEWER AFTER THE
INTERVIEW

Q.56 Respondent's cooperation was... 

                                        June 1997   
     Stand.  Rigorous                 Stand.  Rigorous
       65      70      Very Good        61      54
       26      24      Good             28      32          
        7       5      Fair             10      12
        2       1      Poor              1       1
        *       *      Very Poor         *       1
      100     100                      100     100


Q.57 Overall, how great was Respondent's interest in the interview? 

                                        June 1997   
     Stand.  Rigorous                 Stand. Rigorous
       32      41      Very High        34      23
       29      27      Above Average    27      30
       34      28      Average          33      39
        4       3      Below Average     5       7
        1       1      Very Low          1       1
      100     100                      100     100


Q.58 Please rate the respondent's facility with English. 

                                                                              June 1997   
     Stand.   Rigorous                                                      Stand. Rigorous
       97       95      Respondent was fully conversant in English            97     96
        3        2      Respondent had occasional difficulty with language     3      4
        *        3      Respondent had considerable difficulty with language   *      *
      100      100                                                           100    100


Q.59 Did respondent appear to have any degree of hearing loss? 

                                                                  June 1997   
     Stand.  Rigorous                                           Stand. Rigorous
       94      96     No                                          93     95
        6       4     Appeared to have some difficulty hearing     6      5
        *       *     Appeared to have a great deal of difficulty  1      *
      100     100                                                100    100